Beatrice Mundia

Beatrice Mundia is a Kenyan public servant and advocate for women’s empowerment, currently serving as the Chief Executive Officer for Customer Experience at the Kenya Revenue Authority (KRA). Her career trajectory is a testament to resilience and determination. In 2015, she joined KRA, where her dedication and leadership led her to become the Chief Manager for Customer Experience by her early 30s, overseeing a team of approximately 400 employees. Her journey from humble beginnings to a leadership position at a national institution underscores her commitment to public service and her role in shaping customer-focused strategies within the Kenyan government.