Habiba Ali
Habiba Ali is a resilient and determined Kenyan professional who, at just 29, leads the Commercial and Business Development Department at the Mombasa Water Supply and Sanitation Company. Her journey to leadership has been shaped by overcoming significant personal and professional challenges, experiences that have sharpened her resolve, deepened her perspective, and fueled her commitment to public service.
In her current role, Habiba is responsible for driving revenue growth, customer engagement, and strategic partnerships for one of Kenya’s most vital urban utilities. She oversees billing systems, customer service innovation, and business expansion strategies, ensuring that water access is not only efficient and reliable but also financially sustainable. Her focus on performance metrics, digital tools, and customer-centricity is helping modernize a traditionally slow-moving sector.
Habiba stands out not just for her technical expertise, but for her grounded leadership and ability to connect with teams and communities alike. As a young woman in a senior role within a male-dominated industry, she continues to break barriers and pave the way for others. Her story is one of grit and growth, proof that with vision and tenacity, it’s possible to lead meaningful change even in the most established institutions.